SendGrid vs Mailgun: Which One Has Higher Deliverability and Better Features?

Introduction

Choosing between SendGrid vs Mailgun for high-volume transactional emails could mean the difference between 99% deliverability and costly blocks—here’s how to decide.

Both platforms dominate the transactional email API space, but they cater to different needs. SendGrid, acquired by Twilio, excels in hybrid marketing + transactional email workflows, while Mailgun, under Pathwire, is a developer-first solution with superior email validation and deliverability SLAs.

This in-depth comparison breaks down 8+ critical factors, including:

• Deliverability & infrastructure

• Scalability for 50M+ emails/month

• Pricing models & hidden costs

• Developer experience & API flexibility

• Support & reputation management

Whether you're a Product Manager evaluating SMTP services or a developer optimizing email infrastructure, this guide will help you make the best choice.

Quick Comparison Table

Platform Overviews

SendGrid

• History: Founded in 2009, acquired by Twilio in 2018.

• Shift: Expanded from transactional emails to marketing automation (e.g., drip campaigns, segmentation).

• Core Audience: Businesses needing hybrid email solutions (transactional + marketing).

Mailgun

• History: Launched in 2010, acquired by Pathwire in 2021.

• Focus: Developer-first ethos, prioritizing API flexibility and email validation.

• Core Audience: Tech teams requiring granular control over email infrastructure.

Core Features Breakdown

Email Infrastructure & Deliverability

SendGrid’s Deliverability Tools

• Dedicated IP tiers ($30/month extra) for better sender reputation.

• Inbox placement testing (Higher-tier plans only).

• Reputation monitoring with alerts for blocklisting.

Mailgun’s Rapid Fire SLA & Validation

• 99% attempted delivery guarantee (Rapid Fire SLA).

• Mature email validation (Reduces bounces by 21%+).

• Proactive blocklist monitoring (Technical Account Managers).

Verdict: Mailgun wins for high-volume senders needing guaranteed deliverability.

Scalability for 50M+ Monthly Emails

SendGrid’s Premier Plan Limitations

• Cold IP warmup required (Can delay high-volume sends).

• Pay-as-you-go overages (Costs can spike unexpectedly).

Mailgun’s Burst-Sending Capabilities

• No forced warmup (Handles sudden spikes better).

• Volume discounts (Cheaper at scale vs. SendGrid).

Case Study:

• SendGrid (50M emails) ≈ $4,500/month (Premier + dedicated IP).

• Mailgun (50M emails) ≈ $3,500/month (Scale plan + volume discounts).

Verdict: Mailgun is more cost-effective for burst sends & scalability.

Pricing & Cost Analysis

SendGrid’s Tiered Pricing

• Essentials: $19.95/month (50k emails).

• Pro: $89.95/month (150k emails).

• Premier: Custom (1.5M+ emails).

• Hidden Costs: Dedicated IP ($30/month), overage fees.

Mailgun’s Flexible Pricing Model

• Foundation: $35/month (50k emails).

• Scale: $90/month (100k emails).

• Enterprise: Custom (Volume discounts).

• Free Validation Credits: Reduces bounce-related costs.

Verdict: Mailgun offers better long-term value for high-volume senders.

Developer Experience & Integration

SendGrid’s No-Code Tools

• Drag-and-drop editor (Easy for non-developers).

• Marketing Campaigns UI (Built-in segmentation).

Mailgun’s API-Centric Workflow

• SMTP vs. API integration (More control).

• Webhook customization (Real-time analytics).

Verdict:

• Non-technical teams → SendGrid.

• Developers → Mailgun.

Support & Reputation Management

SendGrid’s 24/7 Support

• Phone support (Higher tiers only).

• Community forums (Limited expert help).

Mailgun’s Proactive Deliverability Team

• Technical Account Managers (Enterprise plans).

• Blocklist monitoring (Prevents reputation damage).

Verdict: Mailgun provides better proactive support.

Verdict: When to Choose Which

Choose SendGrid If…

✅ You need marketing + transactional hybrid tools.
✅ Your team prefers no-code solutions.

Choose Mailgun If…

✅ Deliverability guarantees are critical.
✅ Your developers want API control.

FAQs

1. Can I use SendGrid or Mailgun for free at scale?

❌ No—SendGrid’s free tier caps at 5k/month; Mailgun offers 100/day. Both require paid plans for 50M+ emails.

2. Which has better deliverability: SendGrid or Mailgun?

📌 Mailgun edges ahead with its Rapid Fire SLA and mature validation, but SendGrid’s reputation monitoring is strong for mid-tier plans.

3. Is Mailgun harder to set up than SendGrid?

⚙️ Yes—Mailgun requires coding expertise, while SendGrid offers no-code templates.

4. Do these platforms handle GDPR compliance?

🔒 Both offer GDPR-compliant data processing, but Mailgun provides granular consent-tracking tools.

Recommended Resources

🔗 Twilio’s Status Page – Real-time SendGrid uptime reports.
🔗 Email Deliverability Benchmarks 2023 – Third-party ESP analysis.
🔗 Mailgun Case Studies – Enterprise scaling examples.

Final Takeaway

For high-volume transactional emails, Mailgun is the superior choice due to its deliverability guarantees, cost efficiency, and developer control. SendGrid shines for marketing-heavy workflows with no-code ease.

Need help deciding? Test both platforms with their free tiers before committing! 🚀