1. Introduction
At ElevateSells, protecting your privacy is a top priority. Our platform uses artificial intelligence to help automate and scale your sales outreach. As part of this, we collect and process some personal and business information. By using ElevateSells, you agree to the practices outlined in this Privacy Policy.
2. Types of Information We Collect
2.1 Personal Information
This refers to any information that can be used to identify you personally—such as your full name, email address, phone number, company name, or any details you choose to provide when interacting with our platform.
2.2 Sensitive Information
This may include billing information (such as credit card numbers or billing addresses), secure access credentials (e.g., OAuth tokens for connected accounts like Gmail), and other private identifiers used to authenticate and provide services securely.
3. How We Collect Information
3.1 Visiting Our Website
You can browse our website without disclosing personal information. However, when you create an account or interact with our product features, we may collect data such as your name, business information, and login credentials.
3.2 Usage and Device Data
We gather general usage information including your IP address, device type, browser version, language settings, location (approximate), page visits, session duration, and referral links to understand how users interact with our site.
3.3 Payment Processing
When you upgrade to a paid plan, we collect billing details. All transactions are securely handled through PCI-compliant third-party payment processors. ElevateSells does not store or manage your full payment details.
3.4 Connected Account Data
If you link services like Gmail, ElevateSells may access necessary metadata and secure tokens to automate outreach, track replies, and schedule messages. We never read or store the content of your emails unless explicitly required for service functionality and always with your consent. Your data is never shared with third parties without a valid reason or legal basis.
3.5 Children’s Privacy
ElevateSells is designed for business users and is not intended for anyone under the age of 13. If you suspect we’ve unintentionally collected data from a child, please email us at: contact@elevatesells.com.
3.6 Cookies & Tracking
To improve user experience and site functionality, we use cookies, web beacons, and similar technologies. You can manage cookie preferences via your browser settings.
4. How We Use Your Information
4.1 Platform Operations
We use your personal data to deliver, maintain, and enhance our services, including onboarding, account setup, and campaign execution.
4.2 Communication
With your permission, we may send you platform updates, service announcements, promotional materials, and educational content. You can opt out anytime.
4.3 Support & Feedback
We may use your information to respond to inquiries, troubleshoot issues, and collect feedback to improve ElevateSells.
4.4 Secure Transactions
Your payment and authentication data are used solely for processing payments and authorizing access to secure services.
4.5 Testimonials & Case Studies
With your approval, we may share your reviews or success stories on our site or social media, always giving you the option to opt out.
4.6 Third-Party Services
We work with trusted vendors for functions like payment handling, customer support, and infrastructure. These partners are bound by strict confidentiality and data protection agreements.
4.7 Security Measures
We implement modern security measures like HTTPS encryption, token-based authentication, and infrastructure-level protections to safeguard your data. Users are encouraged to use strong, unique passwords and secure their login credentials.
5. Data Retention
We retain your data for as long as needed to provide services, fulfill legal obligations, or resolve disputes. Once you cancel your account, we will delete your data within 60 days unless legally required to retain it longer.
6. International Data Storage
Depending on your location, your information may be processed or stored on servers located in other countries, including the United States. We ensure all data transfers are compliant with applicable data protection laws.
7. Spam & Abuse Policy
ElevateSells strictly prohibits the use of our platform for sending unsolicited or deceptive emails. All messages sent through ElevateSells must comply with local email marketing laws and include opt-out options. Violating this policy may result in account suspension.
8. Unsubscribing
8.1 From ElevateSells Emails
You may opt out of marketing emails by clicking the “unsubscribe” link in any message or by contacting us at contact@elevatesells.com.
8.2 From Customer Outreach
If a user of ElevateSells sends you emails, you may unsubscribe using the link in the message or by contacting them directly. We are not responsible for third-party outreach sent using our platform.
9. Third-Party Integrations
ElevateSells connects with third-party tools and platforms like Gmail, LinkedIn, and CRMs. Please refer to their respective privacy policies for how they manage your data. We do not control or assume responsibility for third-party data handling.
10. Legal Compliance & Disclosure
We may access, preserve, or share your information if required by law or to protect the rights, property, or safety of ElevateSells, our users, or the public. This includes responding to lawful government requests and legal proceedings.
11. Contact Us
If you have any questions about this Privacy Policy or need further assistance, feel free to reach us at:
📧 contact@elevatesells.com