Agent and Client Satisfaction Measurement

121QA has a single focus: measuring and improving real estate agent and client satisfaction. Our Client Survey helps agents identify those clients who are ready to recommend them at firm. There’s a built-in marketing roadmap that generates positive word of mouth and referrals before deals close. And tools that make it easy to publish testimonials and 5 star reviews - everywhere. The 121QA API integrates seamlessly with any real estate marketing, front and back office software. Our Agent Survey helps brokers recruit and retain top producers. The survey assesses the strength of the brokerage value proposition through the eyes of the agent pinpointing what’s working and what’s not. Results are benchmarked against industry norms and there are more than 300 best practice solutions to fix any service problem. If you want to see how much more money you can make by simply surveying your clients or agents, contact me at: Phone: 416.932.1247 Email: rob.rogers@121QA.com Skype: rob.rogers.121qa.