CASLtdUK

Computer Application Services Ltd (CAS) are specialists in complaints management software and case handling systems. Our Workpro case management software and complaints handling system is used throughout the UK and overseas to effectively and efficiently manage complaints, enquiries, requests and issues - reducing costs, ensuring compliance and improving performance. Applications include Financial Services complaints management, Ombudsman and Commissioner case management, HR (Employee Relations) casework, FOI and Subject Access Requests as well as general complaints handling and case management. Headquartered in Scotland, CAS is an independent, employee-owned company with a friendly, highly skilled workforce and an impressive track record of consistently delivering high quality IT solutions and services on time and within budget. CAS customers come from a variety of private and public sector organisations, including many Ombudsman and Commissioner schemes. This experience has given us considerable knowledge of best practices in complaints management and case handling.