CCI South Africa logo

CCI South Africa

africa’s largest business process outsourcer (bpo)

Telecommunications
Durban, kwazulu natal
Founded in 2005
5,001-10,000 employees

cci global is a distinguished leader in the business process outsourcing (bpo) industry in africa- headquartered in the uae, cci is renowned for exceptional services across a network of 14 sites spanning south africa, kenya, ethiopia, rwanda, ghana, and soon to be in egypt. with a global reach, cci supports both domestic and international clients serving as a trusted partner to leading brands from the united states, canada, united kingdom, australia, new zealand, south africa, and kenya. cci’s core expertise lies in providing top-tier bpo solutions to a diverse range of industries including telecommunications, media, technology, financial services & insurance, retail, e-commerce, travel & leisure, and utilities. cci global’s comprehensive bpo services encompass a wide range of functions including customer support, technical support, sales, retention, back-office operations, data management, and more. we help clients streamline their operations, reduce costs, enhance efficiency, and focus on core competencies, ultimately driving sustainable growth and success. our commitment to service excellence is reinforced by our continued investment in advanced technologies, process improvements, and employee training, enabling the delivery of best-in-class bpo services. cci’s sites across africa : ?? : durban (house 1,2 and 3, central business district), johannesburg (sandton), cape town (wynberg mews,newlands terrace, stadium on main) ??: nairobi, (garden city, riverfront, tatu city) ??: addis ababa ??: kigali ??: accra ??: egypt (coming soon!)

Company Information

Industry
Telecommunications
Company Type
Privately Held
Founded
2005
Employee Range
5,001-10,000
Revenue Range
Not available

Location

Address
3 the high street umhlanga
City
Durban
Region
kwazulu natal
Postal Code
4000
Country
South Africa

Specialties

AutomationBotsBpoCollectionsContact CenterCrmCsatCustomer ExperienceCustomer ServiceFirst Call ResolutionLivepersonNpsOutsourcingCustomer RetentionSalesSouth AfricaTechnical SupportTelemarketingWebchatZendesk

Web Presence

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