Cententia

Cententia, (member of Relational group), founded in 1998, is the market leader in Greece in the area of Debt Collections & Recoveries, with a strong presence in the Balkans. Its flagship product AroTRON Collections and Recoveries, is a comprehensive solution offering streamlined, customer-centric Collections and Recoveries management. Developed over a period of 20 years based on constant customer feedback, AroTRON covers all stages of the arrears lifecycle and boasts a rich variety of features and functionalities. AroTRON is a comprehensive solution for streamlined, customer-centric Collections and Recoveries management, covering all stages of the arrears lifecycle. Throughout the early collections phase, where minimization of roll-outs and self-cure management is of critical importance, AroTRON makes full use of advanced productivity features, such as i-Score for decision-making and Prioritized Work Queues, integrated with low-cost channels such as SMS, e-mail and automated dialing platforms with predictive dialing capabilities. AroTRON is the market leader in Greece, with a strong track record spanning 5 countries and deployments in some of the largest Banks, Financial institutions, and Legal firms in Europe and the Middle East. Specialized vertical solutions based on AroTRON include i-Score which fully covers the requirements of design, testing, deployment and effectiveness monitoring of collection and recoveries strategies of modern financial institutions, and AroTRON CTI for the optimum execution of the outbound communications, campaign management, preview / progressive / predicitve dialing. AroTRON also offers a fully integrated experience with leading Automated Dialing Platforms like Genesys & Aspect