Patch Customer Retention

patch customer retention | all your retention tools. one login after 12 years of helping businesses “patch” their leaky customer buckets, citygro is rebranding to patch retention, a full-service customer retention software designed to increase retention rates and maximize customer lifetime value. with this brand comes an elevated look, a completely redesigned management portal, along with brand new tools and features. these updates make patch a one-stop shop for everything customer retention. patch features: an all-new management portal enhanced email and sms editor customer segmentation via rfm analysis (recency, frequency, and monetary values) an all-new loyalty & rewards widget enhanced textchat refocused dashboards reviews and referrals conversion metrics one-click shopify integration existing accounts will be transitioned over to the new management portal over the next 6 months. if you have an interest in learning more about the new patch features or want to talk about transitioning sooner, please contact patch at success@patchretention.com.