Crusader Assistance

Crusader Assistance has provided full claims management and legal expenses cover for UK insurance brokers since 1989. Since 1989 Starting as the claims department for a large UK high street broker means we understand our client’s business. Tried and tested; we have many years of providing an outstanding service for our brokers and their policy holders. Excellent service as standard Our ethos is simple – return clients to their pre-accident status as quickly as possible. We understand that our callers are often stressed and need our care and support. We help our claimants at each step to ensure a smooth and efficient claim journey. Highly trained operators We know our service is dependent on our staff; a low turnover means that we enjoy a dedicated and experienced workforce. We have a rigorous training programme and actively encourage staff development. Latest technology & committed partners We utilise the latest technology to ensure a seamless and effective service that controls costs as much as possible. Solid partnerships means we work closely with vehicle hire and solicitor partners to maintain set service standards and further limit costs. Additional insurance products Our range of add-ons offer cover with no minimum levels of support and minimal administration: Excess protection ~ Family legal protection ~ Motorcycle helmet and leathers ~ Windscreen replacement ~ Vehicle replacement ~ Motor breakdown ~ Key loss protection