CUSTOMERVOICE Industrial Product Innovation

CUSTOMERVOICE enables Customer driven Innovation: We help to capture the voice of your customers and transform them into groundbreaking innovations. New products or services but not satisfied with the market success? You want real innovations and not only product improvents? Successful innovations result from discovering unmet customer needs, not from adding features! We teach your Product or Business Development Managers or Innovation Managers in realizing true innovations, that come directly from your customers. We translate those into specifications for your classic R&D processes or feed your Innovation funnel with exciting Business Model Canvas'​. With CUSTOMERVOICE you learn on the job and save costly ressources by reducing time and personnell in your innovation work. Quality Managers will be delighted to hear, that our processes and Voice-of-the-Customer (VoC) methods are based on Design Thinking, LEAN principles, are compatible with your Six Sigma Quality Management, fulfill DIN EN ISO 9001:2015 regulation and are conform to VDI guideline 4506 „Planning Products and Innovations“. All our tools and processes fit to large and small companies and are best suited to technical B2B companies. To enable customer focussed innovation in every scale.