Dr. Conrad Richards

As an independent contractor provide, leadership support in strategic planning, leadership succession and strategy, effective communication, and conflict management training. Provide professional development in customize corporate training, managerial training, licensing training, and operational support. Engage in organizational development in talent acquisition assessments, operational assessments, leadership derailment assessments, teamwork building assessments, workforce engagement assessments, knowledge management, and the promotion of diversity and inclusion. Also support change management initiatives in process reengineering, and support in transitioning and change resistance. Conducted research in applied learning, knowledge competence, service quality, customer expectation, and service perceptions. Industry Specialty: Healthcare Management, Retail Banking Services, and Real Estate Brokerage Services.