Peer group advocating a "data driven" approach to Continual Service Improvement (CSI) of organizational Services. Providing collaboration opportunities for like minded professionals interested in improving quality of processes using a data driven improvement methodology. "Hacking Quality" advocates a systematic and pragmatic approach to the capture and analysis of process based data. This makes it possible to both confirm OR dispel the assumptions of the effectiveness of existing processes. This data focused output differentiates the "Hacking Quality" model from more traditional and overly complex process quality models that do not effectively support executive decision making and adoption.
Peer group advocating a "data driven" approach to Continual Service Improvement (CSI) of organizational Services. Providing collaboration opportunities for like minded professionals interested in improving quality of processes using a data driven improvement methodology. "Hacking Quality" advocates a systematic and pragmatic approach to the capture and analysis of process based data. This makes it possible to both confirm OR dispel the assumptions of the effectiveness of existing processes. This data focused output differentiates the "Hacking Quality" model from more traditional and overly complex process quality models that do not effectively support executive decision making and adoption.