homecare medical new zealand

Our Whakapapa We are a social enterprise. We run digital telehealth services that offer free health, mental health and addictions support across digital channels weve been doing that since November 2015. We also provide clinical support for general practices after hours weve been doing that for over 20 years. Since November 2015 we've run and developed the Governments free, 24x7 National Telehealth Service; it is co-funded by the Ministry of Health, the Accident Compensation Corporation (ACC), the Health Promotion Agency (HPA), the Ministry of Social Development, and the Department of Corrections. The services are run across seven channels including voice, webchat, and text. The National Telehealth Service is underpinned by a 10-year contract that commenced in 2015 and is governed by a Service Improvement Board. Homecare Medical is owned by primary health organisations ProCare and Pegasus Health. We have a professional workforce of over 350. Theyre based in contact centres in Auckland, Wellington, Christchurch and Dunedin and with over 150 people working from their home offices, Kaitaia to Bluff. Our team includes registered nurses, mental health nurses, psychologists, psychotherapists, psychiatrists, counsellors, doctors, Poisons Officers, Health Advisors, sexual harm professionals, and emergency triage nurses. Everything we do is driven by our ambition to virtually support kiwis to stay well and connect them seamlessly with care when they need it. A snapshot as at 30 June 2017 * Across our telehealth services we saw nearly 575,000 contacts over the 12 months to 30 June 2017. That's around * 1,600 contacts a day. From nearly 420,000 Kiwis. * We helped 37,000 Kiwis start their quit journey * Our nurses gave health advice to 288,000 people * Our mental health team supported 45,000 people * Our emergency triage nurses triaged nearly 30,000 people - which helps keep our hospitals and ambulances available for emergencies