IMPOWER Solutions

IMPOWER Solutions helps brands build scalable & effective programs for text & instant messaging with customers Customers love texting with IMPOWER. 70% of customers using our platform rate their experience with customer service texting an 8 or higher. • Texting is replacing emails and phone calls as consumers'​ communication channel of choice. This is especially true for millennials • Texting is cheaper for companies to handle than phone calls or emails • Once enough data is collected, we find opportunities for automation (chatbots/suggestion bots) leading to even more savings and better customer experiences * We handle channel aggregation, message deliverability, message integrity, routing, CRM & helpdesk integrations, and compliance to ensure messages are reliably sent across platforms and telco carriers at any scale IMPOWER Solutions is a division of Owner Listens Inc., a provider of messaging solutions serving over 13,000 businesses, including brands like the SF 49ers and Philz Coffee. It is backed by some of Silicon Valley's best investors, including Menlo Ventures, Commerce Ventures, Steve Blank, and Max Levchin. Contact us via text: 855-815-7570 or email: Linkedin@IMPower.Solutions

Telecommunications
Menlo Park, California
Founded in 2011
1-10 employees

IMPOWER Solutions helps brands build scalable & effective programs for text & instant messaging with customers Customers love texting with IMPOWER. 70% of customers using our platform rate their experience with customer service texting an 8 or higher. • Texting is replacing emails and phone calls as consumers'​ communication channel of choice. This is especially true for millennials • Texting is cheaper for companies to handle than phone calls or emails • Once enough data is collected, we find opportunities for automation (chatbots/suggestion bots) leading to even more savings and better customer experiences * We handle channel aggregation, message deliverability, message integrity, routing, CRM & helpdesk integrations, and compliance to ensure messages are reliably sent across platforms and telco carriers at any scale IMPOWER Solutions is a division of Owner Listens Inc., a provider of messaging solutions serving over 13,000 businesses, including brands like the SF 49ers and Philz Coffee. It is backed by some of Silicon Valley's best investors, including Menlo Ventures, Commerce Ventures, Steve Blank, and Max Levchin. Contact us via text: 855-815-7570 or email: Linkedin@IMPower.Solutions

Company Information

Industry
Telecommunications
Company Type
Privately Held
Founded
2011
Employee Range
1-10
Revenue Range
Not available

Location

Address
City
Menlo Park
Region
California
Postal Code
94301
Country
United States

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