Mel Rees

Reesponsive Consulting is a customer focused marketing consultancy that can help businesses grow their profit by getting their customer experience right and by improving their employee engagement. We offer a range of services including brand management, customer experience, marketing communications across all digital and traditional channels, internal communications and stakeholder engagement. We could help you: Improve your customer experience through an insight driven review of the customer journey and delivering prioritised action plans Drive customer acquisition and retention through effective marketing communications using digital or traditional channels Improve your employee engagement by making sure your brand values are delivered through your people recruitment, management, retention and internal communications strategy Conduct a brand health check to make sure your brand promise is well understood by your people and your customers and that youre making the most of its power to attract and retain customers and your people We work in the way that suits you; covering vacant roles on an interim basis or coming in to shape and deliver specific improvement or change projects. So why not get in touch today?