ONDEWO

ONDEWO Call Center AI supports agents and automates inbound and outbound phone calls with AI. ONDEWO GmbH is an award-winning Austrian high-tech company developing the artificial intelligence (AI) for every human <> machine communication of the future including on-premise Enterprise-grade Speech2Text, Natural Language Processing & Understanding and Text2Speech. ONDEWO customers value their higher recognition rates compared to the state of the art in their industry, the better customization on their specific enterprise use cases even without coding knowledge and their on-premise capability allowing full data control and strong data privacy. ONDEWO makes virtual assistants, chatbots and voice assistants smarter, automates inbound and outbound calls, and enables novel AI-assistance solutions e.g., for customer support, process digitization and digital products. With their self-service portal also non-technical people can develop process automation solutions fast and easy, e.g. email automation, phone call routing, outbound calling and surveying, voice-based machine controls etc.. # Videos * ONDEWO explainer video: https://youtu.be/NoPPzrDKGi4 * Frequentis client testimonial (emergency contact center) : https://bit.ly/3jkHAb2