pk4 software technologies pvt. ltd.

PK4 Software is a privately funded company based in Bangalore, India. PK4's Impel is a cloud and mobile customer service platform founded with the mission of bringing businesses and customers closer together. Our flagship product - Impel Ops - helps companies put their customers at the center of their business operations. Our goal is to deliver unmatched customer service across multiple channels and multiple languages. Impel helps you engage with your customers - simply and seamlessly. Customers have limitless ways to make their voices heard - whenever, wherever and however they choose. We help you connect with your customers, regardless of the channel that they choose - inbound and outbound calls, email, web and in-app self-service FAQs, in-app chat, web chat, emails or in-app conversations. Starting out as a SaaS CRM player with Impel CRM in the year 2009, Impel's product range has now extended to cover the entire business operations for companies.