sixstars group s.r.o.

Enhancing the relationship between hotels and guests, MyStay is an app providing personalized guest care resulting in higher revenue and superior ratings. MyStay acts as the communication highway between hotels and guests giving both very useful features. Guests can check-in quickly, utilize offline maps, chat with reception at all times (including pre-stay), order and rate hotel services, and more all with their smartphone. Hotels, in turn, can provide better and more personalized care, respond to feedback in real time, promote digitally, send updates, and have access to guest behavior data. It all begins right after the booking making the pre-stay period, in particular, much less worrisome and disconcerting for the guest. The traveler reads about when to check-in, what amenities the hotel offers, places of interest nearby, and more. Additionally, a quick and easy check-in is prepared. The guest will easily find the hotel since MyStay helps them get there. After arrival, the fast check-in and the digital door key ease even the longest of journeys. Many will be eager to explore the surroundings and attractions. Mobile internet isnt guaranteed in a foreign country. Luckily, MyStay includes offline maps to navigate. Room service sounds enticing after a long day, maybe even a massage later. All that can be ordered via MyStay and then rated immediately afterwards. Something didnt live up to the guests expectations? No worries, respond directly in real time and turn that frown upside down. This is 5-star service made simple.