SmartOnApp builds innovative, revenue-generating software products, enabling businesses to quickly turn ideas into value. The companys service offerings Innovate, Accelerate and Elevate address the entire software product development lifecycle, delivering clients a tangible result at every phase. SmartOnApp balances business-minded thinking with engineering expertise in disruptive technologies. UNFYD - Suite of Experience Management products, delivered to a wide-range of Customer Experience focussed organisations, integrating omni-channel experience to customer interaction centers across channels (voice/self-service/email/chat/digital/mobility etc.) MOBFYD - Suite of B2B/B2C focussed products, to enable enterprise mobility solutions, targeted towards Assessment & Learning, Field Force Operations, Survey, Messenger seamlessly integrated with Mobile Device Management operations. srvNXT - end-2-end Service Function Management product with scheduling engine as its pivot. It accommodates unforeseen Scheduling Events while proactively addressing routine service and maintenance activities. An integrated FoS (mobility) enables seamless management of operations with real-time updates. The platform strikes the just right balance between Customer Service and Cost of Service. epmNXT - enables any organization to manage their Process, Program, Portfolio, Project and People, in an integrated model, enabling the platform to Prioritise, Plan, Manage, Measure, Monitor, Control and Evaluate business process. The platform strikes the just right balance between Enterprise Program Management and Cost of Service. OEM Partnerships - Genesys (Customer Experience Management) IBM (Digital, Social, Mobility, Analytics, Cloud)
SmartOnApp builds innovative, revenue-generating software products, enabling businesses to quickly turn ideas into value. The companys service offerings Innovate, Accelerate and Elevate address the entire software product development lifecycle, delivering clients a tangible result at every phase. SmartOnApp balances business-minded thinking with engineering expertise in disruptive technologies. UNFYD - Suite of Experience Management products, delivered to a wide-range of Customer Experience focussed organisations, integrating omni-channel experience to customer interaction centers across channels (voice/self-service/email/chat/digital/mobility etc.) MOBFYD - Suite of B2B/B2C focussed products, to enable enterprise mobility solutions, targeted towards Assessment & Learning, Field Force Operations, Survey, Messenger seamlessly integrated with Mobile Device Management operations. srvNXT - end-2-end Service Function Management product with scheduling engine as its pivot. It accommodates unforeseen Scheduling Events while proactively addressing routine service and maintenance activities. An integrated FoS (mobility) enables seamless management of operations with real-time updates. The platform strikes the just right balance between Customer Service and Cost of Service. epmNXT - enables any organization to manage their Process, Program, Portfolio, Project and People, in an integrated model, enabling the platform to Prioritise, Plan, Manage, Measure, Monitor, Control and Evaluate business process. The platform strikes the just right balance between Enterprise Program Management and Cost of Service. OEM Partnerships - Genesys (Customer Experience Management) IBM (Digital, Social, Mobility, Analytics, Cloud)