Socialboards

Get AWESOME at Customer Service! Socialboards is a Multi-Channel Customer Service solution helping companies to unify and be on top of all customer dialog across all channels. Companies using Socialboards streamline their digital customer dialog by managing all inquiries from Social Media, Email, Chat and Web forms in one unified online ticketing system. We are on a mission to bridge the digital communication between a company and their customers and to simplify the multi-channel customer dialog for B2C companies. Socialboards reduces response time and overall number of inquiries and provides companies with insight that reduce cost and increase customer loyalty. Our overall goal is to reduce the number of support tickets by 50%, and help companies gain control of the customer feedback in social media. Currently, thousands of Customer Success Managers gains full control over millions of tickets from various channels through Socialboards. We have been growing fast and are looking for more talented and passionate individuals to join our adventure.