The CommAlert Group

The CommAlert Group offers emergency communication services and call centre solutions. Our highly trained technicians, proven processes and advanced technology allow us to accommodate your specific needs. Our core services include: • Emergency monitoring, answering and mass notifications. • Work alone, safety and tracking. • Call answering and virtual assistant services. EMERGENCY COMMUNICATION SERVICES: Our emergency communications centre operates 24/7, 365 days a year. We are committed to keeping people safe. Services include: • Emergency monitoring, call answering and mass notifications/emergency alerts • On-site emergency communications triage and response team • Comprehensive work alone services, monitoring and tracking CALL CENTRE SERVICES: Our call centre operates 24/7, 365 days a year. We can help your business manage customer communications and improve customer service. Services include: • Managing inbound calls, after-hours answering, call dispatching and messaging • Mass notifications • Virtual assistant services including call answering, appointment scheduling and email support • Live Web Chat support • Social Media Marketing & Management