the lowell group

Lowell is a European leader in credit management following the merger of Germany based GFKL Group and the UK based Lowell Group in October 2015. Specialising in debt purchase, debt recovery, data analytics and customer insight, the UK operations comprise: Lowell Financial - widely acknowledged as a UK leading investor in consumer debt portfolios Fredrickson - a major player in consumer debt servicing Lowell Solicitors - a specialist debt recovery law firm We value our customers and their needs. We want to ensure that customers only pay what they can afford, when they can afford it and that we set up the right plan for them. All our customers are treated as individuals with their respective personal and financial circumstances taken into consideration before setting up any kind of repayment plan. We aim to build long-term partnerships with clients that are mutually beneficial. We are well funded and buy debt on both spot and forward flow arrangements. Our relationship with our clients is such that many transactions are completed 'off market'. Clients value our commitment to compliance and treating customers fairly and our transparent approach to pricing. They also appreciate and benefit from our extensive customer database, which enables us to understand and value new portfolios quickly and accurately. Lowell Financial was awarded an Exceptional three star rating by Investor in Customers in 2016, ranked top of the OC&C credit management and debt collection company list, and retains Investors in People Gold and Champion status with Investor in People.