TICSI

The International Customer Service Institute aims to inspire the achievement of the highest standards of professionalism in all aspects of service quality in every international market. With a need clearly identified for an independent organisation to set global customer service standards TICSI has created The International Customer Service Standard as a cornerstone against which to compare. TICSI was set up to collate and amass best practices in the service quality field and to provide the means for dissemination of the collected information to member organisations and individuals. With a knowledgable and highly experienced team, service quality experts on a Strategic Advisory Panel along with continuous research conducted into new practices and methodologies, TICSI is leading the field in global best practice in customer service and service quality excellence. With an ever expanding Global Partnership Network and Product Portfolio, the ultimate goal is to set the global standards of customer service in a very diverse and always changing international platform. Read the latest on TISSE (2018)