Virtual Claims Adjuster

Virtual Claims Adjuster reimagines the insurance claims process with intelligent automation to help resolve claims faster. It cuts file handling costs by as much as 30% and, in mere minutes, can automatically triage thousands of claims and smart-distribute them to adjusters based on location, workload capacity and productivity scores. This automation frees up claims adjusters to focus on what matters most, resolving claims faster through decision-making. The system fundamentally improves the claims flow process with insights into the lifecycle of an individual claim, and into the productivity of the entire team. We were the first software provider to comply with Lloyd’s of London Bordereau specifications back in 2016 and is SOC II Compliant. More than 180 customers in over 25 countries rely on Virtual Claims Adjuster to help resolve millions of insurance claims each year. We are a privately owned North American company founded in 1998 with offices in Canada, USA and the United Kingdom.