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CustomCare is Canada's premier provider of health care plans for the small business market. We believe all small businesses deserve to have affordable health care benefits designed specifically to fit each familys needs. Our 7000+ small business customers across Canada enjoy the cost certainty, flexibility, simple solutions with tangible tax incentives and the freedom to choose how they spend their health care dollars. Our plans have NO monthly premiums, and work to suit the needs of your business and your employees. You only pay when claims are made. You also have the freedom to choose how you spend your healthcare dollars, and you and your team have access to the CustomCare App for seamless account management and claim submissions. Contact us today to learn more about your health spending account options for your business. Book a FREE phone consultation today 1-866-820-2188

OUR COMPANY Customer Care Solutions is an Assistance company that performs on behalf and for the account of its client companies in favor of its insured persons all necessary organisational, administrative, medical and technical assistance, handling of the insurance claims while operating 24/7 all year round. CCS OPERATIONS ~ Assistance Control Center ~ Inbound Contact Center ~ Telemarketing Center ASSISTANCE simply means „help“. Help when you need it - immediately. If a sudden emergency occurs, at any time of day or night, while travelling, in every situation under any circumstances we are there to assist. When an emergency occurs, all one has to do is dial our 24/7 available Alarm Center where our agents define the problem and we offer the best solutions to you. Finally our Coordinators activate our Local Service Provider Network or International Partner Network worldwide. We assist you in all matters until the problem is solved and we finalize the administration and claim management. For Assistance in AUSTRIA, GERMANY and SWITZERLAND we rely on our own certified service provider network operating locally on behalf of the alarm center. For a WORLDWIDE assistance we rely on our international partners and correspondents and their local service provider network. OUR FIELDS OF ASSISTANCE ARE: MEDICAL ASSISTANCE ° Classic Medical Assistance ° Care Assistance TECHNICAL ASSISTANCE ° Roadside Assistance ° Home and Office Assistance LIFESTYLE & BUSINESS ASSISTANCE WHAT MAKES US STAND OUT IN OUR SECTOR? ~ Over 15 years of success in the industry ~ Over 20 years experience and pioneer role of ~ Assistance development in Austria ~ Comprehensive cross-sector knowhow ~ Free choice of international partners ~ Long proven service provider network We are always looking for a new partner or correspondent. Contact us if you want to become one of them! CCS

Everyday activities such as researching super funds online, making an insurance claim, being chased for late payments, or being told that your passport has expired are examples of the limitless instances where content is created and made available to us for a specific purpose. Sometimes that purpose is to inform, sometimes to educate, and sometimes to get us to take action. Content is everywhere and is at the core of how we communicate with each other and interact with the organisations that we deal with day-to-day. Creating content, personalising it, publishing it to multiple channels, and doing it in an operationally efficient manner at scale, is hard. You need the right software and more importantly, the expert know-how to get that software to do its best job for you and those that you are sending that content to! That’s what we do. We help our clients to use technology to create content to better communicate with their customers. Intelligent Forms, Customer Communications Management, Headless CMS, Digital Payments and Collections Solutions, and how to retire your mail house.

Customer Experience (CX) Artisans brings together a network of global experts from across the continuum of skills and industries, ready to help you solve your business challenges right now. We're not typical consultants - we're CEOs, CFOs, CMOs, technologists, and operations leaders from top companies in a variety of industries. As the business world rapidly continues to evolve, we have come together because we love helping businesses like yours achieve that next big milestone in your own unique success story.

Good customer experience is OK, but GREAT customer experience drives customer loyalty, and that correlates with increased revenues. Executing a best in class customer experience requires skill and dedication. The Customer Experience Certificate Program will help you to develop and hone those skills. Learn to understand the psychological aspect of your customer's experiences to generate deeper customer insights. Learn and integrate strategies and methodologies to measure, evaluate, and improve the customer experience throughout your organization. Our CX Certificate program is designed by industry experts and thought leaders, for professionals. Classes are fast-paced with hands-on activities that result in deliverables you can take back to your company and apply immediately.