Companies Directory

VoiceFoundry, a TTEC Digital Company, specialises in the delivery of cloud-based enterprise contact centre solutions and are uniquely focused on helping businesses develop a strong cloud migration strategy. We are experts at deploying solutions based on the Amazon Web Services portfolio with a special focus on Amazon Connect for contact centres. Our expertise is focused on AI & natural language automation, CTI, enterprise integration, user experience design, analytics and workforce optimisation. With a relentless pursuit of customer success, our team strives to disprove the notion that software projects have to be painful – and that technology must hurt to work. To find out more about us, visit www.voicefoundry.com.au

Voicegain is a developer-first Voice AI platform company. Over the past 4 years, we have built a highly accurate and affordable deep-learning-based ASR/Speech-to-Text engine that can be trained and deployed in private cloud infrastructure. The platform can be accessed using our well documented and easy-to-use REST APIs. We offer models for both batch and real-time processing and we support multiple languages. Voicegain also offers a privacy-first Meeting AI app that can be deployed in private infrastructure.

Get insight into your customer reality with Revenue Intelligence Our data-driven revenue intelligence platform will help you raise your sales conversion rates, generate more revenue and lower your customer service costs. Improved conversations that close more deals - it's time to get insights on customers behavior patterns and provide your sales team with effective feedback! Conversational Intelligence We gather all the data from the interactions between your agents and customers. We provide you with a reliable, data-driven and fully automated report of your prospective customer behaviors and solutions for the future. Cognitive Automation - coming soon We help you automate and optimize your call center operations. We automatically build voice bots that will make customer interactions easier… and cost-effective!

Η Voiceland δραστηριοποιείται στο χώρο των τηλεπικοινωνιών. Ιδρύθηκε το 2011 από στελέχη με εμπειρία στον χώρο της πληροφορικής, με έδρα την Αθήνα. Βασικός άξονας δράσης της εταιρείας είναι η παροχή εξειδικευμένων υπηρεσιών τηλεπικοινωνιών που απευθύνονται κυρίως σε επιχειρήσεις και επαγγελματίες. Οι υπηρεσίες αυτές, παρέχονται τόσο ως μελέτη, σχεδιασμό και υλοποίηση ολοκληρωμένων έργων, όσο και υπό τη μορφή υποστήριξης υπαρχουσών εγκαταστάσεων όλων των μεγεθών. Αναλαμβάνουμε τη μελέτη και εγκατάσταση δικτυακών και διαδικτυακών τηλεπικοινωνιακών συστημάτων (VoIP) και τηλεφωνικών κέντρων VoIP. Η Voiceland εξειδικεύεται στον χώρο της VOIP τηλεφωνίας καλύπτοντας όλο το φάσμα των υπηρεσιών που προσφέρει αυτή η τεχνολογία και εισάγοντας νέες ιδέες που προσφέρουν στον καταναλωτή καλύτερη και πιο αξιόπιστη επικοινωνία με τον υπόλοιπο κόσμο. Σκοπός μας είναι η συνεχής αξιοποίηση και ενσωμάτωση των VoIP τεχνολογιών για τη βελτίωση της καθημερινότητας σας. Στην Voiceland πιστεύουμε και επενδύουμε στις σχέσεις εμπιστοσύνης που αναπτύσσουμε με τους πελάτες μας. Επιδίωξή μας είναι η ανάπτυξη της δραστηριότητας μας, να συνδέεται άρρηκτα με την ανάπτυξη των δραστηριοτήτων των πελατών μας. Η αξιοπιστία, η υποστήριξη και η διασφάλιση των παρεχόμενων υπηρεσιών μας, αποτελεί κύριο γνώμονα της πορείας μας.

VoiceLang® is a fast-growing language service provider offering world-class translation & localization services including Translation, Editing, and Proofreading (TEP); Subtitling; Voiceover, Desktop Publishing (DTP); and Transcription, catering to a wide array of industries such as Legal, Finance, Automotive, Marketing, and Healthcare. Our services extend to reach your customers in their mother tongue wherever they are, aiming at clearer and more effective global communication through dissolving linguistic and cultural barriers. We are specialized in the languages of the following regions: Middle East Asia Europe Africa There are many language service providers, but we dont just offer language serviceswe engage, we care, we partner. At VoiceLang®, linguists undergo rigorous scrutiny before they join our team; we hire only experienced linguists who are native speakers of the target language. In order to make sure your translations wouldnt include any awkward or confusing terms and run smoothly, our dedicated project managers assign your project only to subject-matter experts. We stand out by looking for not only linguistic qualifications and industry expertise, but also creativity, integrity, professionalism, and passion. Throughout a decade of experience, we have built a wide talent pool of native-speaking linguists who regard your translation/localization project not as another task, but as an opportunity to reach customer satisfaction and help the world communicate better. We regard your success as ours, so we are keen on investing in cutting-edge technologies that help speed the translation and quality assurance processes, ensuring fast turnarounds and absolute commitment to deadlines. Using customized Translation Memory (TM), we guarantee cost-efficiency and consistency no matter the size of the project. Top-notch terminology management software and CAT tools combined with the talents of our huge team of linguists makes us strike the balance between quality and shorter time-to-market. Throughout more than 10 years of experience, we have worked on a large variety of translation and localization projects serving a wide array of industries such as Pharmaceuticals, Patents, E-learning, and Software. We understand that even native speakers might not be familiar with the specific terminology and jargon unique to each industry; that is why we make sure the linguist(s) assigned to work on your project have profound knowledge of your industry and extensive expertise in the subject matter. We believe high-quality translations take a lot more than swapping one word with another. Full understanding of not only the context but also the cultural background of the source text and the target audience is crucial to a top-quality translation. Before our project managers set a roadmap for your project, we work on understanding your needs, brand tone & style, target locale & audience, and expected outcome so that our linguists would culturally customize translations to match your target audiences cultural nuances while maintaining your brand identity. Our robust quality assurance process is implemented by veteran in-country native-speaking linguists, editing and proofreading translations to guarantee culturally appropriate translations that have a local look and feel. For the convenience of our clients, we serve our clients in different time zones (US, Asia, Europe and Middle East) to assist their business during their normal working day. A skillful, experienced project manager acts as a focal point of communication and is responsible for supervising workflow and ensuring that deadlines are met. We are highly responsive to your comments and questions and guarantee swift and professional communication, avoiding costly delays and providing a hassle-free translation & localization service.

VoiceLayer is a developer platform that enables developers of field service applications—e.g., for construction, hospitality, fleet management—to efficiently integrate enterprise-grade Push-to-Talk (PTT) communications into any mobile or desktop app. VoiceLayer delivers a broad suite of supporting enterprise features, such as IP-Radio gateways connecting smartphone and walkie-talkie users, on-premise servers, and advanced audio management. VoiceLayer was built on Ericson’s Erlang for superior reliability. It employs Google’s QUIC transport protocol for very low latency PTT under poor network conditions. Our second product, MODULO, is a standalone PTT walkie-talkie app built atop VoiceLayer. MODULO is FirstNet Certified by the US government for mission-critical​ use by first responders.

We provide IT services for businesses in Finland. We specialize on small business. We help companies to get more out of their IT hardware and software and help with different projects. We are partner for Microsoft, HP, Watchguard, F-Secure, Vmware, Veeam and many more. _______________ VoiceLink on henkilökuntansa omistama IT- ja viestintäratkaisuihin erikoistunut asiantuntijaorganisaatio. Hoidamme asiakasyritystemme IT-ympäristön kokonaisvaltaisesti: ohjelmisto- ja laitehankinnat, asennukset, ylläpidon, teknisen tuen ja kehitystyön. Asiakkaamme voivat keskittyä liiketoimintansa kehittämiseen. Kaikkea toimintaamme ohjaa asiakaslähtöisyys. Emme kangistu valmiiden palvelupakettien kaavoihin, vaan rakennamme juuri yrityksesi tarpeisiin sopivan, kustannustehokkaan ratkaisun. Asiakkaamme kehuvatkin asiantuntijoitamme joustaviksi, ammattitaitoisiksi ja asiakkaita kuunteleviksi. Yhteistyön alkaessa kartoimme nykyisen IT-järjestelmän tilan, liiketoiminnan nykytilan sekä tulevaisuuden tavoitteet ja suunnitelmat. Kerätyn tiedon pohjalta suunnittelemme yhdessä asiakasta parhaiten palvelevan, kustannustehokkaan ratkaisun. Oikein räätälöity työympäristö, ammattitaidolla valitut laitteet, asiantunteva ylläpito sekä huolella laadittu laitteiston elinkaaren hallintasuunnitelma ovat avainasemassa. Huolehdimme laitekannasta kokonaisvaltaisesti, aina laitteiden hankinnasta niiden elinkaaren päättymiseen. Vanhat laitteet hävitetään ympäristöystävällisesti ja tietoturvallisesti. Lupaamme ratkaisujemme avulla lisätä työn tehokkuutta, parantaa yrityksesi kannattavuutta sekä kasvattaa henkilöstösi työviihtyvyyttä. Nopea tekninen kehitys on haaste, mutta se antaa samalla mahdollisuudet uusille innovatiivisille ratkaisuille. Sinä asiakkaanamme ohjaat, mutta me olemme hyvä kartturi – ennakoimme töyssyt, mutkat ja ylämäet hyvissä ajoin. Ja näemme aina seuraavaa mutkaa pidemmälle.

Since 1996, VoiceLogic has been a pioneer in the area of new marketing technologies, providing ringless telephone messaging, Voicemail Courier, Guided Voice Mail Relay, Email Broadcasting, Outbound Call Center, Sales Lead Research, Electronic Lead Transfer, to consumers and corporations. We provide highly effective Call Center services for the purposes of generating sales, business leads and event attendance. Our innovative services can help your corporation: • Reach a record number of prospects per hour • Target specific vertical markets and decision makers • Fuse the power of direct mail and telemarketing at an economical cost • Increase productivity ten times your average by reaching more customers faster We offer a host of innovative messaging solutions that will guarantee listenership for your message. VoiceLogic guarantees to deliver with 100% accuracy and offer the best price point in the industry. VoiceLogic believes in providing our clients with flexibility and peace of mind, please call us at: 1.866.611.7667 between 7am to 12pm, or visit us at www.voicelogic.com https://voicelogic.com/blog/