Companies Directory

CustomersFirst Now (CFN) is a Customer Delight company created on the principle that all companies must place customers at the center of their business in order to be successful both operationally and financially. CFN is designed to do exactly what the company name describes – help companies place customers first. There is a science to building a successful customer delight program. It takes even more to make it a fundamental and sustainable part of a company’s DNA. CustomersFirst Now (CFN) has been refining our solutions for more than 40 years—working with and for many Fortune 100 companies. We will work with you to drive best practices in the key disciplines of Colleague Engagement, Operational Excellence, Customer Engagement and Behavioral Excellence, and we will help you to BUILD, ALIGN & DELIVER IMPACT through a proven predictive process that incorporates and measures best practices across all of these key disciplines.

We give CMO´s access to the entire market the right people, the right tech and digitized workflows. Our vision is to build the most extensive communication network in the Nordic region, without employed consultants. Here you find the talents, the tech and the tools to digitize your marketing,

Ayudamos a que las Compañías se Centren en el Cliente y se Integren en el Diálogo. Utilizamos la información disponible para identificar a los mejores clientes, facilitando el desarrollo de estrategias de interacción y contenido, velando por la experiencia del cliente. Establecemos, Nutrimos y Expandimos las Relaciones con los Clientes. Creemos que cada interacción cuenta y representa una oportunidad de conexión relevante entre los clientes y las organizaciones. Investigamos y detectamos condiciones que permitan maximizar el Valor de Vida de los Clientes (Customer Lifetime Value) a través de 3 pilares fundamentales: Insight, Transformación Digital y Tecnología.

Ayudamos a que las Compañías se Centren en el Cliente y se Integren en el Diálogo. Utilizamos la información disponible para identificar a los mejores clientes, facilitando el desarrollo de estrategias de interacción y contenido, velando por la experiencia del cliente. Establecemos, Nutrimos y Expandimos las Relaciones con los Clientes. Creemos que cada interacción cuenta y representa una oportunidad de conexión relevante entre los clientes y las organizaciones. Investigamos y detectamos condiciones que permitan maximizar el Valor de Vida de los Clientes (Customer Lifetime Value) a través de 3 pilares fundamentales: Insight, Transformación Digital y Tecnología.

CustomerValue Consulting est un cabinet de conseil et d'intégration spécialisé sur les technologies Salesforce. Nous accompagnons nos clients de l'expression des besoins jusqu'à la maintenance des solutions déployées. Notre offre couvre l'ensemble des produits Salesforce avec une expertise pour l'interfaçage à d'autres solutions (ERP, Reporting, RH, ...). Filiale du groupe DataValue Consulting, nous avons la chance de pouvoir nous appuyer sur leurs expertises pour répondre à une large demande : que ce soit dans un environnement Big Data, un contexte métier Finance, ou encore au sein d'un éco-système SAP, nous saurons combiner l'expertise Salesforce à celle de DVC pour l'adapter à votre environnement. Conscients que la réussite de notre entreprise reposera sur le travail de nos consultants, nous avons dessiné nos valeurs directrices autour de nos collaborateurs : Du stagiaire au Senior Consultant, chaque personne chez CustomerValue Consulting doit trouver sa place, être épanouie et se projeter à long terme. N'hésitez pas à nous contacter pour en savoir plus.

CUSTOMERVOICE enables Customer driven Innovation: We help to capture the voice of your customers and transform them into groundbreaking innovations. New products or services but not satisfied with the market success? You want real innovations and not only product improvents? Successful innovations result from discovering unmet customer needs, not from adding features! We teach your Product or Business Development Managers or Innovation Managers in realizing true innovations, that come directly from your customers. We translate those into specifications for your classic R&D processes or feed your Innovation funnel with exciting Business Model Canvas'​. With CUSTOMERVOICE you learn on the job and save costly ressources by reducing time and personnell in your innovation work. Quality Managers will be delighted to hear, that our processes and Voice-of-the-Customer (VoC) methods are based on Design Thinking, LEAN principles, are compatible with your Six Sigma Quality Management, fulfill DIN EN ISO 9001:2015 regulation and are conform to VDI guideline 4506 „Planning Products and Innovations“. All our tools and processes fit to large and small companies and are best suited to technical B2B companies. To enable customer focussed innovation in every scale.

Customex is a portmanteau for Customer Experience. As a consultancy firm, we provide services that evaluate and improve organizations overall customer experience. Our goal is to assist organizations that support philosophies centered on business excellence and continuous improvement. The belief that maintaining 'employee and customer' satisfaction is what contributes to the success of Customex and our Valued Clients.

Customex is a portmanteau for Customer Experience. As a consultancy firm, we provide services that evaluate and improve organizations overall customer experience. Our goal is to assist organizations that support philosophies centered on business excellence and continuous improvement. The belief that maintaining 'employee and customer' satisfaction is what contributes to the success of Customex and our Valued Clients.